POLICIES

Make Up Policy:
We do not provide make up classes. In the event that you are unable to make a class we suggest that you connect with another participant or send a representative to take notes for you. (This will be allowed at no extra charge.) We recognize that emergencies arise and can be quite inconvenient but it is not feasible for us to do make up classes every time a participant misses.

Refund/Deposit Policy:
The challenge of last minute cancellations has necessitated the creation of the following clinic payment & refund policies.

A non-refundable 25% deposit is required to secure your spot in any clinic or class series. Full payment is required by one month prior to the clinic or class. Non paid spots will be offered to others unless other arrangements have been made.

From a month prior to 2 weeks prior, a 50% refund will be made for cancellations.

No refunds from 2 weeks prior to the clinic date, but your paid spot is transferable to an approved participant.

We regret any inconveniences this may cause, but many last minute cancellations have necessitated this policy.

Helmet Policy:
The facility we work out of is a helmet required facility.

No Dogs Policy:
As much as we enjoy dogs, our insurance provider does not allow them at events, and our clients and the other ranch residents don’t particularly enjoying hearing them bark in your vehicle when they miss you. Please leave your dogs at home.